Get Answers to Your Questions from A-1 Auto Body in Calgary


Do I need a damage sticker?
The Alberta Legislation states that if you are involved in a motor vehicle collision and the damages exceed $2,000 you must file a police report and obtain a damage sticker. If the accident happened inside Calgary city limits, any police station can issue a damage sticker. If the accident happened outside the Calgary city limits, you must obtain a damage sticker from the local RCMP office.

How do I obtain a claim number?
Your insurance company will assign a claim number once you have reported the loss to them. Your claim number is all A-1 Auto Body needs to begin the estimating and repair process.

Do I need an appointment for an estimate?
Estimate appointments are scheduled through the day. An estimate takes approximately 30 minutes. If your vehicle is not drivable or if you are unsure if it is drivable, you can bring the vehicle by for a pre-inspection or A-1 Auto Body can arrange for the vehicle to be towed to the shop to begin the estimating and repair process.

What is a betterment charge?
Betterment charges, which are determined by your insurance company, may be applied to wearable parts on your vehicle. Wearable parts would include tires, batteries, windshields, mufflers and exhaust systems, and some suspension components. Betterment charges may also be applied to a part being replaced by your insurance company that had previous damage or rust on panels.


It’s a Question of trust…

A1 Auto Body’s professionalism and industry qualification’s give us the ability to facilitate all aspects of the repair process which exceeds industry standards. One of these practices pertains to the deductible, which is the amount that the at fault insured is responsible for paying upon deliver your vehicle.

What happens if a collision repair facility does not charge or waives the deductible amount?
…would some damages be neglected or not fixed?
…would the collision repair facility have to pay for it?
…would the collision repair facility absorb the cost and charge it to another customer?
…would this therefore mean that you could be paying for others?

The deductible is part of the cost of repairs that has been established to return your vehicle to its pre-accident condition, as specified in your insurance policy. It is the amount that you have agreed to pay in order to keep your premium at a reasonable level: the higher your deductible, the lower your premium.

As a trusted business, A1 Auto Body will systematically invoice you the amount of the deductible that you agreed upon with your insurer. Payments are accepted through cash, Interac, Visa, MasterCard and American Express.


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